Last updated: 6 March 2026
Our terms
1. These terms
1.1 What these terms cover. These are the terms and conditions on which We supply Services to you.
1.2 Why you should read these. Please read these terms carefully before you submit your order to us. These terms tell you who We are, how We will provide Services to you, how you and We may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact Us to discuss.
2. Information about Us and how to contact Us
2.1 Who We are. We are Search Ventures Ltd (Company No. 10588553), a company registered in England and Wales, trading as MusicMissile. We operate an online global platform for relationship networking in the music industry. Our registered address is 82A James Carter Road, Mildenhall, IP28 7DE.
2.2 How to contact Us. You can contact Us by emailing [email protected] or by post at Search Ventures Ltd, 82A James Carter Road, Mildenhall, IP28 7DE.
2.3 How We may contact you. If We have to contact you, We will do so by writing to you at the email address or postal address you provided to Us in your order.
2.4 “Writing” includes electronic messaging. When We use the words “writing” or “written” in these terms, this includes emails.
2.5 “Order” means an order placed by you for subscription to the Service.
2.6 “Service” means premium access to our public directory and contact list, and any other services we may offer from time to time.
2.7 “We”, “Us” and “Our” refers to Search Ventures Ltd (trading as MusicMissile), the MusicMissile website and all other operations of the company.
3. Use of the website
3.1 Access. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use this website in accordance with these terms. Any Order you make must be placed strictly in accordance with these terms.
3.2 Our rights. We reserve the right to: (a) modify or withdraw, temporarily or permanently, this website with or without notice to you, and We shall bear no liability to you or any third party for any modification to or withdrawal of the website; and/or (b) change the terms from time to time. We will endeavour to give reasonable notice of material changes. Continued use of this website after any such amendments will be deemed to mean that you have accepted the amended terms.
3.3 Prohibited use. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful.
4. Your rights to make changes
If you wish to make changes to the Service you have ordered, please contact Us. We will let you know if the change is possible. If it is possible, We will let you know about any changes to the price of the Service as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
5. Our rights to make changes
5.1 Changes to the Services. We may change the Service to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not materially affect your use of the Service.
5.2 Notification of changes. If We make any significant changes to the Service, We will notify you and you may then contact Us to end the contract before the changes take effect and receive a refund for any Services paid for but not received.
6. Our contract with you
6.1 How we will accept your order. Our acceptance of your order will take place when We email you to accept it, at which point a contract will come into existence between you and Us.
6.2 If We cannot accept your Order. If We are unable to accept your Order, We will inform you of this in writing and will not charge you for the Order. This might be because We have identified an error in the price or description of the Service.
7. Providing the services
7.1 When We will provide the services. You will gain access to our network database when you register and create an account on our website. The Service will be available to you for 24 hours free of charge, after which We will continue to supply the Services to you with a monthly charge until either you cancel the subscription or the automatic renewal fails for any other reason (for example, if your payment method fails after multiple attempts to charge you). Where you cancel your subscription, We will send you a written notice to this effect.
7.2 Cancellation and refunds. You may cancel your subscription at any time by contacting Us. Cancellation will take effect at the end of your current billing period. We do not offer refunds for partial billing periods unless required by law. If you are a consumer and cancel within 14 days of your first paid subscription (the statutory cooling-off period under the Consumer Contracts Regulations 2013), you are entitled to a full refund, provided you have not fully used the Service during that period.
7.3 Reason We may suspend the supply of the Services to you. We may suspend the supply of the Service to you where you cancel your subscription, where We cannot renew your subscription, or where We reasonably believe you are in breach of these terms. We will contact you to tell you We are suspending supply of the Service.
7.4 You must provide all necessary information. You must provide all necessary and requested information when creating your account with Us. You warrant that all information you provide is accurate, current and complete. This information is needed to maintain your account with Us.
7.5 You must meet age requirements. You must be over 18 years old and have completed Our registration process in order to use Our Service. A guardian must complete the registration and place an Order on your behalf if you are under the age of 18.
8. Customer obligations
8.1 Your use of the platform. You agree that you will not use this platform in any way that jeopardises the value of the Service, damages Our reputation, or infringes upon the rights of any third party.
8.2 Unacceptable use of the platform. You agree that you will not: (a) use any method of scraping, including but not limited to use of selenium, Tor browser, VPNs, proxies, web drivers, bots or any automated means to access, copy, download or extract data from the platform; (b) share, resell, sublicense or redistribute any data obtained from the Service; (c) use the Service for any unlawful purpose; (d) attempt to gain unauthorised access to any part of the Service or its related systems or networks; (e) impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
8.3 Consequence of breach. Breach of these obligations will lead to immediate suspension or permanent termination of your account and discontinuation from using the Service, without refund. We reserve the right to take legal action and seek damages for any breach of these terms.
8.4 Indemnity for loss. You agree to indemnify, defend and hold harmless Search Ventures Ltd, its directors, officers, employees and agents from and against all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use or misuse of the Service; (b) your breach of any of these terms and conditions; (c) your violation of any third-party rights; or (d) any content you submit or transmit through the Service.
9. If there is a problem with the Service
9.1 How to tell Us about problems. If you have any questions or complaints about the Service, please contact Us. You can email Us at [email protected]. If necessary, you can write to Us by post at Search Ventures Ltd, 82A James Carter Road, Mildenhall, IP28 7DE.
9.2 Complaints procedure. We will acknowledge receipt of your complaint within 5 working days and endeavour to resolve it within 30 working days. If We cannot resolve your complaint to your satisfaction, you may refer the matter to an appropriate alternative dispute resolution provider or the courts.
10. Price and payment
10.1 Price for the service. The price of the Service (which includes VAT where applicable) will be the price indicated on the Order page when you place your Order. We take all reasonable care to ensure that the price of the Service advised to you is correct. However, if We discover an error in the price of the Service you have ordered, We will contact you to inform you of this error and give you the option of continuing to purchase the Service at the correct price or cancelling your Order.
10.2 When you must pay and how you must pay. We accept payment by Visa, Mastercard and PayPal. You will not be charged during your 24-hour free trial period. You will be first charged if, after your trial period, you do not cancel. Charges for the Service will recur automatically monthly until you cancel your Order.
10.3 If We are unable to charge you. Where We are unable to charge you, your access to the Service will be suspended and, after reasonable attempts to collect payment, your Order will be automatically cancelled.
10.4 What to do if you think an invoice is wrong. If you think an invoice is wrong or We have charged you incorrectly, please contact Us promptly to let Us know.
11. Intellectual Property and website content
11.1 We hold rights in all materials. All material relating to MusicMissile and Search Ventures Ltd, including names, images, pictures, logos, icons, database compilations, contact lists and other like materials shall, unless otherwise stated, remain the intellectual property of Search Ventures Ltd. Other products, pictures, images, logos, icons and company names listed or mentioned on our website may belong to other third-party companies and are used for identification purposes only.
11.2 IP rights in website content. We hold all intellectual property rights in the design, content, arrangement and compilation of this website. This includes, but is not limited to, all texts, graphics, data compilations, underlying source code and software. These are protected by copyright, database rights and other intellectual property laws.
11.3 Use of materials. You must not copy, reproduce, distribute, republish, download, display, post, transmit, scrape or otherwise exploit any intellectual property materials without prior written consent from Search Ventures Ltd. Any unauthorised use may result in legal action.
11.4 Database rights. The compilation of music industry contacts, data and information on this website is the proprietary database of Search Ventures Ltd and is protected under the Copyright and Rights in Databases Regulations 1997. Systematic extraction or re-utilisation of any part of the database is strictly prohibited.
12. Our responsibility for loss or damage suffered by you
12.1 Nature of the Service. MusicMissile is a directory and networking platform. We provide contact information and data for music industry professionals. We are not agents, representatives or intermediaries for any music industry companies or individuals listed on our platform. We do not guarantee a response from these contacts, nor do We guarantee that any collaboration, deal, agreement or business relationship will result from your use of the Service.
12.2 No guarantee of accuracy. While We make reasonable efforts to ensure the accuracy of the information in our database, We cannot guarantee that all contact details, names, roles or other information are accurate, current or complete. The music industry is dynamic and contact information may change without notice. You use the information at your own risk.
12.3 We are not liable for business losses. If you use our services for any commercial, business or professional purposes, We will have no liability to you for any loss of profit, loss of business, business interruption, loss of anticipated savings, loss of business opportunity, loss of goodwill or reputation, or any indirect or consequential loss.
12.4 Limitation of liability. To the maximum extent permitted by law, Our total aggregate liability to you for all claims arising out of or in connection with these terms and the Service shall not exceed the total amount you have paid to Us for the Service in the 12 months preceding the claim. Nothing in these terms excludes or limits Our liability for: (a) death or personal injury caused by Our negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter in respect of which it would be unlawful for Us to exclude or restrict liability.
12.5 How you handle your order details. We will take all reasonable care, within Our power, to keep the details of your Order and payment secure. Where there is no negligence on Our part, We cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or placing an Order from our website.
12.6 No warranties. To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties, whether express, implied or statutory, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. Specifically: (a) We do not guarantee that the Service will meet your specific requirements; (b) We do not guarantee that access to the website will be uninterrupted, timely, secure or error-free; (c) We do not guarantee that any content obtained through the Service will be accurate, reliable or complete; (d) We do not guarantee that any errors in the content will be corrected; (e) We do not guarantee that the server is free from viruses or other harmful components; (f) no advice or information, whether oral or written, obtained from Us or through the Service shall create any warranty not expressly stated in these terms. Your statutory rights as a consumer under the Consumer Rights Act 2015 are not affected.
13. How We may use your personal information
13.1 We will only use your personal information as set out in Our Privacy Policy. By using Our website, you acknowledge that you have read and understood Our Privacy Policy. We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
13.2 We may store and use your sign-up data for retention, marketing or other legitimate business purposes. We will only handle this data in accordance with applicable data protection laws and in line with Our Privacy Policy.
14. Termination
14.1 Termination by you. You may terminate your account and subscription at any time by contacting Us at [email protected].
14.2 Termination by Us. We may terminate or suspend your account immediately, without prior notice or liability, if: (a) you breach any of these terms; (b) We reasonably suspect fraudulent, abusive or unlawful activity on your account; (c) We are required to do so by law; or (d) We decide to discontinue the Service. In the event We discontinue the Service, We will provide reasonable notice and a pro-rata refund for any unused portion of prepaid Services.
14.3 Effect of termination. Upon termination, your right to use the Service will immediately cease. Any provisions of these terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnity and limitations of liability.
15. Force Majeure
15.1 We shall not be liable to you, or be deemed to be in breach of any Contract, by reason of any delay in performing or any failure to perform any of Our obligations in relation to the provision of the Services if the delay or failure was due to a Force Majeure event.
15.2 A Force Majeure event means any circumstance not within Our reasonable control, including without limitation: (a) act of God, explosion, flood, tempest, fire or accident, earthquake or natural disaster; (b) epidemic or pandemic; (c) war or threat of war, terrorism, sabotage, insurrection, civil disturbance or requisition; (d) acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; (e) import or export regulations or embargoes; (f) strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of Search Ventures Ltd or of a third party); (g) difficulties in obtaining raw materials, labour, fuel, parts or machinery; (h) non-performance by suppliers or subcontractors; (i) power failure or breakdown in machinery; (j) cyber-attacks, hacking or other security breaches beyond Our reasonable control; or (k) malfunction of the website.
16. Other important terms
16.1 Severability. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
16.2 Assignment. You may only transfer your rights or your obligations under these terms to another person if We agree to this in writing. We may transfer Our rights and obligations under these terms to another organisation, and We will ensure that the transfer will not affect your rights under the contract.
16.3 Third-party rights. This contract is between you and Us. No other person shall have any rights to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
16.4 Waiver. If We do not insist immediately that you do anything you are required to do under these terms, or if We delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent Us taking steps against you at a later date.
16.5 Entire agreement. These terms constitute the entire agreement between you and Us in relation to your use of the Service and supersede all previous agreements, representations and arrangements between Us (whether written or oral).
16.6 Governing law and jurisdiction. These terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms affects your rights as a consumer to rely on such mandatory provisions of local law.
16.7 Company information. Search Ventures Ltd is registered in England and Wales with company number 10588553. Registered address: 82A James Carter Road, Mildenhall, IP28 7DE.